Contact Us

Request for help with my account

Account Reference: (If known)

Please give details of your enquiry:

First name:

Surname:

Address:

Postcode:

Home tel no.

Mobile tel no.

Email address:

Request money advice

Tenancy Reference: (If known)

Please tell us what your enquiry is regarding:

Housing Benefit
Universal credit
Former Tenancy enquiry
Home Owner enquiry
Other

Please give details of your enquiry:

Attachments (optional):

First name:

Surname:

Address:

Postcode:

Home tel no.

Mobile tel no.

Email address:

Request Refund

Account Reference: (If known)

Attachment

Full Name if joint tenancy or lease, please include all names

Full Name if acting as third-party

Address:

Postcode:

Date of Birth

Current address if different

Bank Account 8 digit account number

Sort Code 6 digit sort code

I authorise the collection of data

Yes
No

Supporting documents attached

Yes
No

The information provided is correct

Complaints/Compliments

Are you submitting a complaint or compliment? *

Complaint
Compliment

Please give details of the incident: *

How would you like the issue to be resolved?

First Name: *

Surname: *

Address:

Postcode:

Telephone number:

Email address: *

General enquiry form

Please give details of your enquiry:

Attachments (optional)

First name:

Surname:

Address:

Postcode:

Home tel no.

Mobile tel no.

Email address:

Subject Access Request

Your Full Name *

Address *

Are you making this request for yourself? *

Yes
No

If Other - Please specify your relationship

Is the tenant a sole tenant *

Yes
No

Preferred contact telephone number: *

email address *

If Other - Please specify what information?

Please be aware

That there are some exemptions to the right to request your personal data which may mean you do not always receive all the information we process, we will make you aware of any exemptions we believe apply in the response we send to you.

Contact Us

If you need to report an emergency repair, please call us on 0345 345 0272 at any time. For anything else, please report online here or via Your Home Hub.

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Report a repair form

Report a repair form

Existing repair enquiry

Request for help with my account

Request money advice

Request Refund

Gas enquiry form

Complaints/Compliments

General enquiry form

Subject Access Request

Please be aware